One service, different sites
The AI layer we provide is the same everywhere. It sits on top of the cameras and recorder at your business, watches for people and vehicles in the places and hours you choose, and sends an email with a frame when something needs a look. The footage stays on your own recorder. Events and short clips are kept on an Australian server so you can review them from anywhere.
What changes from place to place is the site itself: what it holds, how far it is from anyone, what the weather does to equipment, and how good the internet connection is. This page walks through those differences, state by state.
How installation works
In South East Queensland our own team installs, and also sets up and supports the AI layer. Everywhere else a local installer handles cabling and mounting, and we set up, connect and support the AI layer. Scheduling and coverage are confirmed when we quote.
We use the split on purpose. Cabling is physical, local work that a nearby tradesperson does faster and cheaper than someone driving from the Gold Coast. The AI layer is software and configuration, which can be done remotely. You can read more under installation and how it works.
What kinds of business sites dominate
- New South Wales. Western Sydney warehouses and trade estates, the Hunter's port and fabrication yards, and inland machinery and farm suppliers. See New South Wales.
- Victoria. Melbourne's western and south-eastern industrial rings, packing sheds in the north-west and dairy and freight in the regions. See Victoria.
- Queensland. Gold Coast and Brisbane workshops, Toowoomba machinery dealers, north Queensland yards and mining-services depots. See Queensland.
- Western Australia. Perth's freight and trade corridors, plus mine-service laydown yards and stations across vast distances. See Western Australia.
- South Australia. Adelaide's north and south workshops, Riverland packing sheds and wineries. See South Australia.
- Tasmania. Small owner-operated sites, boat yards, orchards and tourism venues. See Tasmania.
- ACT. Fyshwick and Mitchell trades, plus a lot of office and strata space. See the Australian Capital Territory.
- Northern Territory. Darwin freight yards, Alice Springs depots and remote compounds. See the Northern Territory.
What goes wrong after hours
The details vary, but the shape is similar. A site is busy by day and empty at night. Something of value sits outside or behind a door: fuel, tools, vehicles, stock, cash, plant. Someone appears at a time when nobody should be there, and the owner finds out in the morning, if at all.
An after-hours alert changes the timing. Instead of reading a damage report at 7am, you see a frame at 1.40am and decide whether to call someone. It does not stop an intrusion and it will not catch everything, particularly in poor light or at long range, but it shortens the gap between the event and the person who can act.
Distance, power and connectivity
Distance is the biggest variable across the country.
- In the capitals, fast internet is usually available and sites are close to an installer.
- In regional towns, links can be slower and installers further away, but alerts and short clips are light and generally work.
- In remote areas, 4G or satellite-style links, solar power and long cable runs are common. We tell you what a connection can sensibly handle before you commit. Constant live viewing of many cameras may not suit a modest link, while alerts and clips often do.
Power matters as well. A small backup supply on the recorder and router can keep a site running through short outages, and in cyclone, fire or storm country it is worth discussing.
Why existing cameras are often reusable
Many Australian businesses already have a camera system, installed years ago and rarely checked. If your recorder can share its video with our system, those cameras may be able to feed the AI layer, and the project becomes network connection and setup rather than new hardware.
Whether it works depends on the make, model and age of the recorder, and the features available vary with the cameras and recorder you have. We check that before quoting, and we tell you plainly if something should be replaced.
What the layer does
- Live detection of people and vehicles in chosen views.
- After-hours alerts by email with the frame attached.
- Event timeline with clips to find incidents by time.
- Zones, tripwires and door monitoring over gates, fence lines and doors.
- Counting and reports for people and vehicle movements.
- Stock movement checks that compare goods movements against your records.
We do not offer face recognition. The system detects, logs and alerts, and people make the decisions.
Conditions across the country
Climate changes how hardware is chosen and mounted. Tropical north sites need sealed joins and cyclone-ready mounts. Dry inland sites need shade and dust-resistant housings. Southern and highland sites see frost. Coastal sites face salt air. Fire-prone regions face smoke and ember risk. Lightning and surge protection matter nearly everywhere. A good installer will raise these before they give you a quote.
A note on privacy rules
Each state and territory has its own surveillance legislation, and workplace rules differ as well. In general, audio is treated more strictly than video, signage and telling staff matter, and cameras do not belong in toilets or change rooms or aimed into a neighbour's private spaces. This is general information, not legal advice. Check the current legislation for your own situation, and ask any installer, including us, for licence and insurance details.
Next steps
Start with the state page nearest your site, or read the case study for an example of the system in use. For rough costs, see pricing. To discuss a site, contact us, or see about us. You can also find buyer education guides at our guides.